Who are we?

Couple Franco-Mexicain

First of all, we are passionate about the Mayan Culture and we live at Playa Del Carmen. We are a couple with a European-Mexican background, which gives us an opened mind and facility to deal with our clients as well as our natives.

Hélène et Victor

Are you ready to discover the Mayan world, its cultural and archeological wonders? Our agency with certified tour guides owned by Hélène and Victor is offering a new approach that you will not forget: the discovery of the Mayan world with unique excursions across the Mayan Riviera.

Our knowledgeable and certified tour guides selected for this special occasion will transcend their passion and offer you a service of the highest quality.


Our philosophy as tour guides is the following:

  • Communicating our knowledge of the Mayan word with Passion,
  • Identifying the need of every client to go beyond their expectation in a secure environment,
  • Adapting our communication skills according to our public to preserve harmony inside a group,
  • Updating our knowledge, checking all type of new information and preparing each tour to be able to answer any type of questions,
  • Respecting the culture and environment surrounding us,
  • Speaking and understanding your own language.

Our curiosity, availability, pedagogy, enthusiasm, professional background and passion are surely what make the difference between us and other tour guides of the Mayan Riviera.

Meet with Hélène, Victor, Gabriela, Marisa or Patricia during one of “Univers Maya”´s Tour.